IDEXX Reference Laboratories

Personalised support, guidance, and expertise

Already an IDEXX Reference Laboratories customer? Get forms and support.

A dedicated team willing to support you with personalised diagnostic solutions for the way you practice veterinary medicine.

In your practice

  • Veterinary Diagnostic Consultants
  • Field Support Representatives
  • Professional Service Veterinarians

On the phone

  • Medical consultants
  • Customer support representatives

A dedicated team willing to support you with personalized diagnostic solutions for the way you practice veterinary medicine.

In your practice

  • Veterinary Diagnostic Consultants
  • Field Support Representatives
  • Professional Service Veterinarians

On the phone

  • Medical consultants
  • Customer support representatives
In your practice
Veterinary Diagnostic Consultants

More frequent visits and personalized support.

Professional Service Veterinarians

More personalized on-site medical consultations and education.

Field Support Representatives

More step-by-step guidance and training on-site to help optimize your workflow.

On the phone and online
Medical consultants

More direct live access and personalized guidance from board-certified specialists.

Pathologists

More personal attention from a pathologist dedicated to your case from beginning to end, available via their direct phone line or email.

Customer support representatives

More dedication to answering all your questions on laboratory services, test requests, results status, and more.

IDEXX.com

More self-serve educational content.

Smiling support representative with headset on

Contact IDEXX Reference Laboratories support

IDEXX supports your practice with our customer support, technical support, and medical consulting services team, including our diagnostic support veterinarians and board-certified veterinary specialists.

08 51 989566

Request an IDEXX Reference Laboratories account.
A representative will help you every step of the way.